BIANCA PANTS

• Modeled in size UK 6.

• Model Measurements: Height 176 cm, Waist 62 cm, Bust 82 cm, Hips 90 cm

• Pants Length 43 inch ( waist to hem )

Please note that slight variations in colour may occur due to lighting, screen settings, and natural variations of the same fabric and accessories.

How do I request a refund?

• Try your purchased item in the comfort of your home and if you would like to return your product please email us at hello@cece.shop within the above-mentioned duration.
• Please add your order number in the email subject field.
• Returned items are subject to a return shipping fee of 150 AED. Once refund is requested a payment link will be sent via WhatsApp. After payment is completed the return process will begin. 

What to expect next ?

• You will receive a reply to your email within 1 - 2 working days with a DHL pick-up booking and details on the return shipping process.
• You will also receive an email directly from DHL to confirm the pick-up appointment or to schedule a new one.
• The DHL pick-up booking is valid for 5 working days only, after which the refund will be rejected. Please make sure you ship your returned items within this time frame. 
• If for any reason DHL do not pick up the item as scheduled, please call them directly and book another appointment using your pick up confirmation number.
• DHL follow-ups are the responsibility of the shipper ( customer )
• Print your shipping documents found in the email we sent you and fold and pack the returned items in the carton box and keep it ready for DHL for pick-up.

Do I need to pay an additional shipping fees?

• Yes - Return items are subject to a return shipping fee of 150 AED. Once refund is requested a payment link will be sent via WhatsApp . 

What's next?

• Once the returned items reaches us they will be checked and if they meet the below criteria you will automatically be refunded.

• Refunds are processed within 3 to 4 working days .

• Credit card refunds , the amount will be automatically credited to your account and will appear within 7 to 15 days depending on your bank terms and conditions , processes and public holidays.

• Refunds for items returned will be for the price of the purchased item only -  (  shipping charges, custom duties , VAT ,  import tax and bank fees when applicable are non refundable ) 

 Refunds are subject to the following conditions;

• Items must be returned in the same condition they were purchased in, with the original packaging and garment tags still attached.
• Items must not have been worn, altered, or washed.
• Items on Sale/Special Promotions may not be refunded but may be exchanged. 
• Special design items or size customized items may not be exchanged or refunded.
• Refunds for items returned will be credited in the full amount minus shipping charges, custom duties ,VAT,  import tax and bank fees when applicable,
• في حالة استرجاع الطلب - تخصم قيمة الضريبة المضافة و الرسوم الجمركية من المبلغ المسترد
•  All the refunds will be made according to the original mode of payment.
• Returns that do not meet the above criteria will be rejected and sent back to you.